We are a consultancy specialising in helping organisations introduce change and improve their business processes particularly through the application of computerised workflow technologies.

Our years of experience in business process analysis and optimisation have taught us:

there is nothing so useless as doing efficiently that which should not be done at all

Peter Drucker

So our approach is to analyse business processes from what they are trying to achieve then working back to how best this can be done. Read more about our philosophies and methodologies in our white paper “Eradicating Organisational Dysfunction”.

We have particularly strong experience in the legal sector but have also worked for government agencies and other professional organisations.

Unlike many “criticise and walk away” consultants we believe in:

• helping you implement our recommendations – we don’t only let you know what we think needs to be done, we can help you do it
• transferring knowledge to your own staff – we make sure they understand what we are doing and why so they can provide better support in the future
• making best use of existing software and equipment – it is often not practical or sensible to throw away all that came before so we will try to use what you have already if possible and point out what you should consider replacing